Contact Us
The friendly staff at inSite Digestive Health Care welcomes your call and looks forward to serving you. If you have any questions about our gastroenterology services, please call the inSite location nearest you. You can schedule an appointment by calling the inSite provider of your choice or by using our secure online appointment request form.
Billing
For billing questions, please call us at (866) 630-0612, option 2.
For supplement sales/support, call (818) 524-8140 or email us at supplements@insitedigestive.com.
What Else You Need to Know
Our regular office hours are Monday to Friday, 9 am - 5 pm.
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of inSite Digestive Health Care, and they will contact us.
If you have an urgent medical need and need to talk to our doctors after our regular hours, please call the inSite location nearest you. A doctor is on-call 24 hours a day. Your call will be returned promptly.
At inSite Digestive Health Care, we accept Medicare and most major insurance plans. Please contact your insurance company or you may call the inSite location nearest you to find out if we accept your plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, Discover, and American Express.
If you have a question related to your bill or insurance, please contact our billing specialists at (866) 630-0612, option 2.
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.
Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
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Prescriptions and refills for established patients of inSite Digestive Health Care are routinely issued during our regular office hours (see above). You can make your request by calling the inSite location nearest you.
Refills are generally not issued during the evenings, weekends, or holidays, as the doctors may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
